Learn from what happens 99% of the time.
Strong leaders learn from what's going right.
Most safety professionals or trainings focus on rare incidents — but the real power lies in understanding the 99% of work that happens every day. Learning From Normal Work is an immersive online training that shows leaders a powerful and practical framework for how to observe real work, uncover hidden adaptations, and build systems that get stronger over time. Through practical tools, real case-study videos (Lifeguards, Water Slide Dispatch/Operations, and Leadership), and the Learning from Normal Work framework, this course reframes safety from “avoiding what goes wrong” to intentionally studying “what makes things go right.” If you want a safer, smarter, more resilient operation, this course will change how you see your team, how you think about their work, and how your team sees their work.
Course Highlights
Join us for this 75 minute training. No travel, no designated time, just when it works for you. Pull up a seat and look forward to these key highlights...
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A modern safety approach focused on learning from everyday work instead of rare incidents.
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The Learning From Normal Work framework to teach leaders how to improve learning through 4 practical lenses..
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Real-world case study videos and photos grouped in 3 focus sections: lifeguards, dispatch slide operations, and leadership.
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Content designed for all levels of leadership from head guards, to Supervisors, to Managers, and Executives. Learnings at all levels.
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Develop practical skills and experience to improve your own operations, gaining clearer insights into how work actually happens and how to strengthen safety capacity.
Course curriculum
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1
Learning From Normal Work
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LFNW - Aquatics: Part 1
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