We know…unfortunately, bad things can happen to good people and to good operations, and we need to invest in ourselves and our team to harness the impact these events can have. We don’t want you to learn how to handle emergencies by going through it. We want to give you tools, insights, perspective, knowledge and confidence to prepare you now.
What will you get out of this course:
Over 8+ hours of content delivered to you in a self-paced method so you can go at your own pace, with lifetime access to review and refresh the material at any time.
In the DURING event section we will:
- An understanding of the role and responsibilities of the leader, or incident commander during an emergency event
- Tactical framework for what to do as a leader during an event. We will cover our A to I framework for Incident Commanders so you can manage an emergency scene with confidence.
- Deeper dive and understanding of EMS - included several interviews with a Deputy Chief of an EMS organization to help us better understand their role and what to expect. We will discuss tips for how to manage emergency scenes and how best to integrate with your local EMS agency.
In the POST event section we will:
- Review and create systems and processes for what to collect, document, and communicate post event
- How to support staff - big deal for the future success of your operation
- Discuss why and how we recommend going to the hospital post event
- Media communications, internal and external notifications
- How to make changes / decision post event
- Understanding of the legal process including civil vs. criminal cases and the 5 phases of the civil legal process.
In the PRE event section we will:
- Focus on legal perspectives / considerations for operators
- Review our EAP to ensure it is supporting our operation and allows for flexibility
- Review keys to evaluating our equipment, signage, and physical facility to operate in a prudent manner
- Review our documentation through a lens of post event considerations
- Create a training plan an execution that is framed to prime for and expect events to take place.
- Harness our fears / intuitions to make impactful changes to positively prepare for an event.
